We do not offer an exchange or refund service however, we are happy to offer to re-sell tickets once all house seats have been sold. Ticket re-sales will be at the discretion of the Box Office Manager.Tickets that have been sold will be refunded in the form of a gift certificate valid for 12 months. Gift certificates can be used as full or part payment against tickets for future performances or events at Kings Place.
Tickets will not be refunded unless a performance is cancelled or abandoned when less than half the performance has taken place.
Tickets will be sent out, free of charge, by 2nd class post where time permits. If the performance is within the next 5 days your tickets will be held at the Box Office and may be collected from the automatic ticketing kiosks on production of the credit/debit card used to make your booking.
Tickets purchased online will always be £2.00 less than all other bookings. Online booking facilities are available at Kings Place.
