Venue Information & Policies | Kings Place

Event Calendar

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September 2017
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January 2018
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April 2018
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June 2018
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July 2018
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August 2018
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September 2018
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October 2018
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November 2018
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December 2018
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January 2019
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February 2019
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March 2019
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April 2019
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June 2019
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July 2019
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August 2019
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Enhanced Security & Bag Checks

The comfort and safety of our audiences and staff is always paramount. To make your visit as safe and secure as possible we have enhanced our security measures which include restrictions on large bags inside all of our venues, and the introduction of bag checks.

Where possible please try to avoid bringing large bags or luggage on your visit. All bags are likely to be searched and any bags larger than 30x50cm will need to be checked into our cloakroom FREE of charge, as they are not permitted into our auditoria. Staff will be on hand to help make this process as quick as possible, but please allow plenty of time. Other random searches of bags may take place outside of Kings Place’s venues across our site. At no time should your bag be left unattended.

Thank you for your co operation.

Regular Reviews

We work hard to protect the safety and security of our visitors, performers and staff. We will continue to review the measures we have in place as appropriate and in line with relevant direction from the security services.

The safety and security of our visitors, performers and staff is a top priority for us at Kings Place.

Late Arrivals and Re-Admittance
If you arrive late for the start of a performance or after an interval we appreciate that you will want to take your seat as soon as possible. We will do everything possible to assist. To limit disturbance to fellow audience members and artists we may have to ask you to wait until a suitable break in the performance. Occasionally it may not be possible to enter once the performance has started. Kings Place do not offer refunds should you be unable to attend part or any of the performance, if you arrive late.

Re-admittance may not be possible once you have left the auditorium, depending on the nature of the performance. If this is the case you will be notified prior to entry, however please check with a member of staff on the day.

Cloakroom
The Cloakroom is situated on the Concert Level (-2) close to the entrances for Hall One, Hall Two, and the St Pancras Room. The Cloakroom is open from 1 hour before the performance to approx. 15 minutes after the last performance and is for concert/event attendees only; it is closed on no-show/event days. The Cloakroom is FREE of chargeCoats, bags, light luggage and folded buggies are all accepted. Larger and heavy items will be at the management’s discretion. Large bags/rucksacks are not permitted into the venues. For any left items or general cloakroom enquiries, please email info@kingsplace.co.uk.

Concert Bar
Ideally located in the Foyer on the Concert Level (-2), the Concert Bar offers a great selection of wines and drinks to complete your experience at Kings Place. The Concert Bar opens before the performance and during the interval. Please see below for our Food & Drink Policy. To contact the Concert Bar, please call 020 7014 2840.

Photography, Filming and Sound Recording
Photography, Filming and Sound Recording are absolutely prohibited during performances, events and exhibitions.

Kings Place may take pictures during your visit that are later used for promotional purposes. Signage will be displayed if official photography or filming is taking place during a performance. Please speak to a member of staff if you have any concerns.

Food and Drink
Kings Place has a range of facilities for eating and drinking. Please visit the Food & Drink link in the menu above for full details of our range of facilities.

Food is not permitted to be consumed in any of the auditoria. Drinks are not permitted in Hall One. Drinks are allowed in other venues, provided they are decanted in to the supplied plastic cups.

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