Box Office 020 7520 1490 info@kingsplace.co.uk

FAQs

Why do booking fees apply?

Booking fees (per order, not per ticket) covers our Box Office administrative costs so that Kings Place Music Foundation, the charity set up to run the music spaces at Kings Place, can continue to support art and artists.

How can I avoid paying a booking fee?

You can avoid paying a booking fee by purchasing your tickets in person at the Kings Place Box Office.

Why does a postage fee apply?

Postage fees (per order, not per ticket) cover the costs of postage and packaging, so that Kings Place Music Foundation, the charity set up to run the music spaces at Kings Place, can continue to support art and artists.

How can I avoid paying a postage fee?

You can avoid paying a postage fee by selecting ‘Hold at Box Office’ in Checkout and subsequently collecting your tickets from the Box Office on the day of the performance. Please note that, if the performance is within the next 14 days, your tickets will be held and may be collected at the Box Office, and a postage fee will not apply.

Can tickets be posted abroad?

We do not post tickets abroad. If your address is not within the UK, your tickets will be automatically held at the Box Office for collection on the day of the performance, and a postage fee will not apply.

How else can I support Kings Place Music Foundation?

Your basket, when booking online, includes a small voluntary donation which goes towards supporting the charitable aims of Kings Place Music Foundation, its artistic programme and our community projects. To opt out, or increase your donation, you can adjust the amount in the drop-down box to the right.