Tel 020 7520 1440

Terms & Conditions

Legal Notices

This is the website of Kings Place, which is owned, funded and managed by Kings Place Music Foundation (registered charity 1107839).

By using this website the User agrees to be bound by the ‘Terms and Conditions of Use’ and if the User purchases any goods or services from the website agrees to be bound by the ‘Conditions of Sale’ and any specific conditions set out.

Website Compatibility

The Kings Place website has been built to work on all the latest web browsers and operating systems including: Internet Explorer 11, Edge 16+, Chrome 62+, Safari 11+, Opera 48+, iOS Safari 11+, Android Browser 56 and Chrome for Android 61+.

Other browsers may also work, but we do not attempt to resolve problems with browsers other than listed above. In general, we recommend that you regularly upgrade your web browser to take advantage of the latest performance enhancements, problem fixes and security patches.


Kings Place is committed to the highest standard and quality of information and every attempt has been made to present up-to date, accurate information. However Kings Place gives no warranty as to the accuracy of the information on this website and accepts no liability for any loss, damage or inconvenience caused as a reliance of such information.

Although Kings Place takes all reasonable measures to ensure that the information provided to it from third parties is accurate and not defamatory or offensive it cannot control the content or take responsibility for pages maintained by external providers or linked pages.

Terms and Conditions


In accessing information from this website the User agrees to be bound by these Terms and Conditions set out below. This website contains proprietary notices and copyright information, the terms of which the User agrees to observe and follow.


The User assumes full responsibility for the protection of his computer system including computer hardware software and stored information on his computer system including computer hardware software and stored data of third parties who may access or be otherwise connected to the Users computer system. The User will assume responsibility of ensuring that programs or other data downloaded or otherwise received from this website are free from viruses, worms Trojan horses or other items of a destructive nature.

Kings Place will take reasonable steps to ensure that data transmitted electronically to Kings Place via the site or otherwise and stored by Kings Place is not accessed by unauthorised third parties in accordance with the requirements of the Data Protection Act 1998. The User accepts the risk that data transmitted electronically to Kings Place via this website or otherwise may be intercepted before reaching the Kings Place or accessed from the Kings Place data storage by third parties not authorised by Kings Place and may be exploited unlawfully by such unauthorised third parties.

Kings Place makes no representations as to the security quality or propriety of any website which may be accessed through this website and accepts no liability for the content or for any loss or damage caused or alleged to have been caused by the use of or reliance on information contained in such websites or goods or services purchased therefrom. Connected websites accessed through this website are independent websites over which Kings Place does not exercise any control whether financial editorial or of any other kind and are not in any way endorsed by the Kings Place.


Information contained in this website may contain technical inaccuracies or typographical mistakes. Information may be changed or updated without notice and any queries relating to the information including queries as to its currency and accuracy should be addressed to the person or persons stipulated in the Specific Conditions on the appropriate pages relevant to the goods or services sought.

Warranty and Liability

All information made available from within this website is provided ‘as is’ for information purposes only and without warranty of any kind either express or implied including but not limited to any warranties as to non-infringement of rights merchantability or fitness for a particular purpose.


Refund policy

Please view our Ticketing Policy page for more details by clicking here.


A booking fee of 10% will be applied at checkout, with a maximum charge of £5.00 per transaction. Booking fees do not apply to purchases made in person at the Box Office. Kings Place Friends are exempt from all booking fees.


Tickets are required for each child attending a performance. Parents are reminded that some performances are not suitable for young children.

Arriving Late

If you arrive late for the start of a performance or after an interval we appreciate that you will want to take your seat as soon as possible. We will do everything possible to assist. To limit disturbance to fellow audience members and artists we may ask you to wait until a suitable break in the performance. Occasionally this may not be possible once the performance has started.

Conditions of Entry

For your comfort and safety, under no circumstances shall any member of the audience be permitted to sit in any gangway which intersects or flanks the seating.
We welcome visitors to take photos at shows and share them on social media, provided this doesn’t interfere with anyone’s enjoyment of the performance.
Kings Place or any permitted third parties may carry out general filming and sound recording in or about the venue. By purchasing tickets you consent to you and your party being included in and to the exploitation of such films and recordings without payment.
The Management of Kings Place reserves the right to:
• Refuse admission to the venue
• Request any ticket holder to leave the Venue, and take appropriate action to enforce this right
• Change the advertised arrangements of any performance in the event of illness or any cause beyond the control of the management


Kings Place is registered under the terms of the 1998 Data Protection Act. The personal information that you enter into our on-line registration form will be held securely and will not be used for any other purpose unless you have given us permission to send you information from other organisations.

When you register with us our site will send a cookie to your computer. This is a small file that enables us to identify you next time you visit our site and saves you having to type in your email address each time you in log in.