Ticketing Information | Kings Place

Event Calendar

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July 2019
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Cello Unwrapped

Travel to Kings Place

Ticketing Information

To contact the Box Office please call 020 7520 1490.

Box Office Opening Hours, both in person & via telephone:

Mondays 128pm
Tuesdays 125pm
Wednesdays 128pm
Thursdays 128pm
Fridays 128pm
Saturdays 128pm
Sundays 12–7pm

Please note that these hours are subject to change and may be affected by the performance programme of a given day or week.

Online booking closes 90 minutes prior to the start of each performance. Should you wish to purchase tickets after this point then please contact our Box Office.


Access Booking
To guarantee the widest choice of seats, we advise you book in advance through our Box Office.

Just let us know if you require a wheelchair user space, an aisle seat, a seat near the front, or have any other requirements, so we can recommend the best seats for you.

Hall One has several dedicated wheelchair spaces, and the flexible seating in Hall Two and the St Pancras Room allows us to accommodate wheelchair users in a number of locations depending on your preference.

Please call the Box office on 020 7520 1490 and speak to one of our advisors. For more information please read our Access Information.


Booking Fees 
A £3.00 booking fee will be applied to all ticket bookings. An additional fee of £1.50 is applied if you wish to receive your tickets by post. Fees do not apply to bookings or ticket collections made in person at the Box Office.


Delivery 
An additional fee of £1.50 is applied if you wish to receive your tickets by post.

Postage fees (per order, not per ticket) cover the costs of postage and packaging, so that Kings Place Music Foundation, the charity set up to run the music spaces at Kings Place, can continue to support art and artists.

If the first performance you book is within the next 14 days your tickets will be held and may be collected at the Box Office. If you do not receive your tickets in the post, tickets can be re-issued on the day of the event/performance on presentation of the credit or debit card used to make the booking. Please note that we do not post ticketsinternationally.


Donations
A voluntary donation of £3, which supports the Charitable Aims of the Kings Place Music Foundation, our artistic programme and community projects will be added at the checkout. This can be changed on the drop down menu next to ‘suggested donation’.


FAQs

Why do booking fees apply?
Booking fees (per order, not per ticket) covers our Box Office administrative costs so that Kings Place Music Foundation, the charity set up to run the music spaces at Kings Place, can continue to support art and artists.

How can I avoid paying a booking fee?
You can avoid paying a booking fee by purchasing your tickets in person at the Kings Place Box Office.

Why does a postage fee apply?
Postage fees (per order, not per ticket) cover the costs of postage and packaging, so that Kings Place Music Foundation, the charity set up to run the music spaces at Kings Place, can continue to support art and artists.

How can I avoid paying a postage fee?
You can avoid paying a postage fee by selecting ‘Hold at Box Office’ in Checkout and subsequently collecting your tickets from the Box Office on the day of the performance. Please note that, if the performance is within the next 14 days, your tickets will be held and may be collected at the Box Office, and a postage fee will not apply.

Can tickets be posted abroad?
We do not post tickets abroad. If your address is not within the UK, your tickets will be automatically held at the Box Office for collection on the day of the performance, and a postage fee will not apply.

How else can I support Kings Place Music Foundation?
Your basket, when booking online, includes a small voluntary donation which goes towards supporting the charitable aims of Kings Place Music Foundation, its artistic programme and our community projects. To opt out, or increase your donation, you can adjust the amount in the drop-down box to the right.


Group Bookings
Buy six or more tickets per event and save 20%. Group discounts are available via the Box Office only and may not be available on all performances. Subject to availability.


Saver Seats
A limited number of £9.50 Saver seats are available for every performance. These are only available online. For Hall One events these seats will be allocated by the Box Office.


Seating
All events in Hall Two and St Pancras room are General Admission.
Hall One concerts you can choose your own seats.


Refund and Exchange Policy
Once purchased, tickets cannot be exchanged or refunded.

As we do not offer an exchange or refund service we are happy to offer to re-sell tickets once all house seats have been sold. Ticket re-sales will be at the discretion of the Box Office Manager. Tickets that have been resold will be refunded in the form of a gift certificate valid for 24 months. Gift certificates can be used as full or part payment against tickets for future performances or events at Kings Place.

If, due to unforeseen circumstances, a performance is cancelled or abandoned when less than half the performance has taken place a refund will be provided.

Only tickets purchased by the Box Office or approved agents are valid for admission. Tickets sold via third parties and other unauthorised outlets, including online auction sites, are not valid for admission. Reselling a ticket makes it void and the ticketholder may be refused entry.

Some performances may have specific conditions of sale. These will be listed on the event pages for that event on this site and it is the responsibility of the ticket holder to check this before they purchase tickets.

Tickets may be restricted to a maximum number per person for certain events.

Kings Place reserves the right to make alterations to the advertised programme.

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