Customer Care

We want everyone to enjoy the public spaces at Kings Place and ask that you treat the building, staff and other visitors with respect.

Anti-social behaviour will not be tolerated and anyone breaching this rule may be asked to leave the building, be banned from the building, or the police may be contacted.

Anti-social behaviour includes:

• Excessive noise or inconsiderate behaviour
• The use of aggressive or abusive language, which threatens or intimidates staff or other visitors
• The use of discriminatory language or abusive behaviour based on race, sexual orientation, gender, class or religion
• Accessing or attempting to access non-public areas on the premises
• Causing damage to the premises or theft from staff, customers or the venue
• Attempted or actual physical violence or harassment towards any member of staff or other visitors

Any behaviour, verbal or physical, which causes staff to feel uncomfortable, embarrassed or threatened, is deemed unacceptable. If you witness behaviour that is hurting the collective enjoyment of the building please report it to a member of security or front-of-house staff, email info@kingsplace.co.uk or write t us at Kings Place, 90 York Way, London, N1 9AG.