Box Office 020 7520 1490 info@kingsplace.co.uk

Our Safety Measures

Updated 09/12/2021

The safety of our audiences, artists and staff is of paramount importance to Kings Place. We’re continuing to try and offer the most enjoyable and safest visit in line with current government guidance.

Please note that if you suspect you have any symptoms of coronavirus or have been advised by track and trace to self-isolate, including as a close contact of a suspected Omicron variant case, you must refrain from attending events at Kings Place. Please inform us of your situation prior to the event and we will happily offer you a credit voucher for the value of your tickets. This can be used against any Kings Place performance in the next 2 years. 

From Friday 10th of December, all audience members and visitors to Kings Place are required to wear face coverings while inside the building and in our auditoriums, unless you are exempt. Face coverings are not required while eating or drinking in the Rotunda Bar and Restaurant.

We are not currently required to ask our visitors to show proof of vaccination or a negative Covid test result as a condition of entry, however in line with government advice, we do encourage all visitors to take a lateral flow test before visiting Kings Place. If guidance from the UK Government and Public Health England changes and these become mandatory, we will update our processes and the information on this page accordingly.

We encourage all visitors to check in using the NHS Test and Trace app, if they’re able to, even though this is no longer compulsory. We’re no longer collecting contact details of visitors ourselves for contact tracing purposes.

How we are keeping people safe:

  • Provision of sanitising stations at each entrance, and access to hand-washing facilities.
  • A state of the art fresh-air air-conditioning system which ensures air is never recirculated.
  • All the communal areas and surfaces of the building have been sanitised using the Bioprotectus fogging disinfection programme.
  • All Kings Place staff will be asked to wear a face covering unless exempt.
  • Pre-planned scheduling of all areas in the building to de-densify spaces.
  • Directional signage and the use of one-way systems.
  • Regular cleaning of toilets and thorough cleaning of the hall between events.
  • To limit physical contact, our cloakroom will be closed until further notice.
  • The concert bar in the foyer will be open for select events (drinks cannot be taken into the halls) and Rotunda is open and safely serving food and drink.

Kings Place is a recipient of the ‘We’re Good To Go’ industry standard mark, certifying that we have followed government and industry COVID-19 guidelines with a Risk Assessment in place plus a process to maintain cleanliness and aid social distancing.